Awards and Recognition

Venue Magazine and Lead Magazine C-Suite Award

Jacqueline Hutsell

Council on Aging’s Vice President of Human Resources, Training and Organizational Development Jacqueline Hutsell, M.Ed., PHR, HCS, was selected as a C-Suite Award honoree for 2017.

The award is presented by Venue Magazine and Lead Magazine to honor our region’s leading chief executive officers; chief operating, information, marketing, and financial officers; board level leaders; and other C-level executives. Individuals are selected based on their invaluable contributions to their organization and the region as well as their personal leadership characteristics.

Read more about award and Jacqueline Hutsell

Public Administrator of the Year - Early Careerist Award


Brian VanArsdale, Finance and Business Intelligence Manager at Council on Aging is a recipient of the Early Careerist Award from the Greater Cincinnati Chapter of the American Society for Public Administration. 

The award recognizes outstanding individuals for their work in the field of public administration including government, education, and the non-profit sector. The Early Careerist category recognizes individuals early in their career for demonstrating dedication and commitment to the ideals, ethics, and professionalism required to pursue a career in public administration and public service.

Click here to read more about award

2016 Inspire | Healthcare Awards Finalist

Council on Aging’s Care Transitions team was a finalist for the Health Collaborative’s Inspire Healthcare Award in the Leadership and Quality Improvement category.  The awards recognize individuals, teams and organizations working to improve health and healthcare in the community.

COA’s Care Transitions is a health coaching, intervention and medical adherence program for older adults who have been hospitalized. It is designed to help frail seniors who have been discharged from the hospital avoid future preventable hospital admissions, and to help patients access appropriate post-acute medical care and home and community-based services. The program uses coaching, health information technology, help with medications, chronic disease self-management and connection to community resources to help hospitalized seniors get home and stay home.

Click here to read more about the award.

Aetna Better Health of Ohio Grant

Aetna grant award
Council on Aging CEO Suzanne Burke accepts a check from Tony Solem, Chief Executive Officer, and Jason Smith, Chief Operating Officer for Aetna Better Health of Ohio, Inc. 
Council on Aging received a $25,000 grant from Aetna Better Health of Ohio, Inc. to help develop initiatives aimed at strengthening the connection between health and long-term care. 

“We are so appreciative of this grant from Aetna,” said Suzanne Burke, President and CEO of Council on Aging. “It is important for our non-profit to have discretionary revenue to take advantages of opportunities to spread the good work we do.  One way is to improve the connection between health care settings, such as hospitals, and long-term care services that people need when they return home. This is an effective way to help people with complex health and social service needs.“

Click here to read more about grant.


Council on Aging CEO Receives Healthcare Leadership Award

Council on Aging CEO Suzanne Burke

Council on Aging’s CEO Suzanne Burke is a recipient of The Comprehensive Healthcare Leadership Award. Ms. Burke was selected for the honor by the editorial team at Venue Media, the publisher of Venue Magazine and LEAD Magazine.

The award honors our region’s leading healthcare professionals who strive to improve the everyday lives of their patients and colleagues, but contribute to their community as well. Honorees aim to increase our quality of life while working toward the progression of the healthcare world. The criteria for the Comprehensive Healthcare Leadership Award is based on the individual’s invaluable contributions to their organization and our region as well as personal leadership characteristics that cultivate a thriving and progressive community.

Award recipients were honored at an Awards Luncheon on June 30. Click here for more information and photos from the event.

Miami University Scripps Gerontology Center W. Fred Cottrell Distinguished Alumni Award

Ken Wilson

COA's Vice President of Program Operations, Ken Wilson, is a recipient of the W. Fred Cottrell Distinguished Alumni Award from Miami University's Scripps Gerontology Center. The award recognizes outstanding leadership in the field of aging. It was presented April 8, 2015 at the W. Fred ("Doc") Cottrell Distinguished Alumni Lecture Series.  Cottrell taught at Miami from 1930 to 1974 and served as Scripps' initial director. The award named for him was initiated in 1992, and annual honorees are selected for their scholarship, leadership and humanitarianism in the field of aging. 

Mr. Wilson received his master`s degree in Gerontology from the Scripps Center at Miami University.  His publications include journal articles on quality and outcome measurement, the development of the Provider Quality and Performance Report, Ohio`s Aging Fact Book, and county demographic profiles of the older population. He is a frequent speaker at national conferences and meetings on aging policy, strategic planning, outcome measurement, and quality.  Click here to read more. 

COA Training Program Wins National Award

COA staff accept the Leadership 500 Excellence Award
From left: COA Talent Development Specialist Kim Hotel, COA Vice President of Human Resources and Training Jacqueline Hutsell, COA Training Development Specialist Sandra McCabe

An innovative Council on Aging program designed to train and mentor staff through complex and rapid change received a prestigious national award from the Leadership 500 Excellence Awards Program.

COA's Team Educator Certification Program brought home third place honors in the Midsize Company Category, placing out of 200 contestants.  The awards were presented March 31 at the LEAD2015 conference in Dallas.  Awards were presented to the top three companies in several award categories for their remarkable internal programs.  

COA’s program was devised by in-house human resources staff and grew out of a need to change the workforce culture in order to better position COA in its increasingly competitive market.The role of Team Educator, which has an application and training process, has fostered individuals’ professional development, but also established an efficient method for training teams on complex initiatives, such as Ohio’s new Integrated Care Delivery System for Medicare/Medicaid beneficiaries.  Click here to read more about the award and COA's program.


WE Award - Cincinnati USA Regional Chamber of Commerce

WE Award

Council on Aging's Care Transitions program has been recognized for effectiveness by the U.S. Centers for Medicare and Medicaid Services (CMS) and the program’s former manager, Kim Clark, shares best practices as a faculty member of CMS’s national learning initiative.

In late 2013, the Cincinnati USA Regional Chamber of Commerce Women Excel program honored Care Transitions as runner up for Best New Product of the Year.  Click here to read more about the honor.

Care Transitions is a health coaching for older adults who have been hospitalized for serious and usually chronic conditions, such as heart failure. Interventions are based on model developed by Eric Coleman, M.D. of the University of Colorado. Council on Aging has a contract with the U.S. Centers for Medicare and Medicaid Services (CMS) to deliver care transitions to patients at participating hospitals.

O4A Award

Sharon Fusco

In 2013, Sharon Fusco, COA's Vice President - Business Operations, Results & Innovation, was honored by the Ohio Association of Area Agencies on Aging for her work leading a team which developed price models to help AAAs calculate the actual costs of their services. Armed with this information, the organizations – most of them non-profits – are better positioned to offer their skills and products to managed care health plans, hospitals, and other entities trying to deliver better care at lower cost.



Ohio Association of Gerontology and Education (OAGE) - Practitioner of the Year Award

The award was presented to Council on Aging's Business Intelligence Team (BI) at the 2013 OAGE Conference in Mansfield, Ohio on April 26, 2013. This is the first time that the award has been given to a team of professionals. The award honors excellence in gerontology research and partnerships. It recognizes individuals and organizations that either have improved services to older adults through research and evaluation or have developed noteworthy partnerships with institutions of higher learning for the betterment of Ohio`s elders.

The BI team is led by Sharon Fusco, COA's Vice President - Business Operations, Results & Innovation

Otterbein Senior Lifestyle Choices, Lebanon - Community Service Award

Presented at Otterbein`s Annual Partner Recognition - May 9, 2013

2010 Better Business Bureau Torch Award for Marketplace Ethics

Better Business Bureau Torch Award LogoCouncil on Aging of Southwestern Ohio (COA) received a 2010 Torch Award for Marketplace Ethics from the Cincinnati Better Business Bureau.

COA was one of three non-profit organizations selected as winners from a total of nine non-profit finalists. The prestigious Torch Award honors businesses and organizations who fully commit themselves to ethical practices. It is a sign to donors, stakeholders, taxpayers, and the general public that an organization has policies, practices and a culture in which decisions are based on doing what is right.

Better Business Bureau Accreditation

As a BBB Accredited charity, Council on Aging meets all 20 of the BBB Standards for Charity Accountability and is a Seal Holder.

ONE Award

ONE Award logoChosen from among 13 finalists, COA was honored in 2006 with a ONE Award in the category of Performance. The ONE Award, which stands for Organizations of Noteworthy Excellence, is presented by the Cincinnati Business Courier to recognize outstanding local nonprofit organizations that operate using strong business strategies and processes. Awards were given to one winner in each of four categories -- People, Principles, Process and Performance -- plus one overall winner.

2006 Aging Innovations and Achievement Award

The COALA Caregiver Education & Support program received the 2006 Aging Innovations and Achievement Award from the National Association of Area Agencies on Aging. The award recognizes creativity, innovation and good management practices that can serve as models for the Aging Network.    

International Council on Active Aging Industry Innovators Award

The International Council on Active Aging (ICAA), the world's largest trade association for the senior fitness and wellness industry, selected the COALA Home Health Aide Training Program, as a recipient for the 2005 ICAA Industry Innovators Award. The award honors excellence and creativity in the health and wellness field and recognizes organizations that have created cutting edge programs to support active aging among adults ages 50 and older.  

Outstanding Area Agency on Aging/Provider Partnership of the Year Award

The Senior Center Reengineering Workgroup of Southwestern Ohio was awarded the 2005 Outstanding AAA/Provider Partnership of the Year Award by the Ohio Association of Area Agencies on Aging. The Workgroup consisted of 65 senior centers in southwestern Ohio lead by Council on Aging's Social Service Administrator.  The Workgroup had three objectives: strengthen existing programs and services at senior centers; share best practices, ideas and resources; and identify and assist underserved and unserved populations.   

Ohio Valley Appalachia Regional Geriatric Education Center Best Practice Award

COALA received the 2004 Ohio Valley Appalachia Regional Geriatric Education Center (OVAR/GEC) Best Practice Award. This award was established in 1985 to enhance geriatric education and improve services to older persons throughout Kentucky, Southern Indiana, Southeastern Ohio and Eastern Tennessee. OVAR/GEC is a consortium of the Universities of Cincinnati, Kentucky, Louisville and East Tennessee.  

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