Resource More Information

Ohio Relay Service (ORS)

180 E. Broad St
Columbus OH 43215
http://www.puco.ohio.gov/puco/consumer/information.cfm?id=4070
Phone: (800) 686-7826
Alternate Phone: (614) 466-3292

Area(s) Served: Statewide

Contracted Provider: Not Applicable


Description:

What is the Ohio Relay Service?

The Ohio Relay Service (ORS) provides full telephone accessibility to people who are deaf, deaf-blind, hard-of-hearing or speech-disabled.  Specially trained Communication Assistants (CA`s) process relay calls and stay on the line to relay conversations electronically, over a Text Telephone (TTY) or, in some cases, verbally to hearing parties.

ORS is available 24 hours a day, 365 days a year, with no restrictions on the number of calls placed or on their length.  This valuable communications tool gives all individuals who are deaf, deaf-blind, hard-of-hearing or speech-disabled the opportunity to make personal and business calls just like any other telephone user.  Both TTY and voice users may initiate calls through ORS.

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