421-LIFE (5433) is Hamilton County`s 24-hour elder abuse and neglect reporting line. Since 1981, Ohio has required counties to investigate reports of abuse, neglect, self-neglect and exploitation involving adults 60 and older.
Adult Protective Services (APS), a part of the Hamilton County Department of Job and Family Services, operates 421-LIFE. APS workers receive and investigate reports, identify risks to the safety and well-being of alleged victims, and work to improve situations by connecting older adults with social services and other resources. APS workers sometimes make referrals to police for criminal investigation.
APS workers cannot force older adults to take help. Mentally competent adults have the right to refuse APS assistance and intervention.
APS workers cannot make older adults go into nursing homes. In fact, APS is committed to helping adults stay in their own homes as long as they safely can, or helping them find the least restrictive alternative.
We urge you to become familiar with the warning signs of elder abuse and neglect contained in this brochure and call 421-LIFE if you have concerns. All calls are confidential.