Information for Prospective Providers

Council on Aging of Southwestern Ohio (COA) administers several programs through which prospective providers may apply to provide services.

These programs include:


Among the services offered are adult day services, companion, emergency response systems, environmental services, home-delivered meals, congregate meals, independent living assistance, home medical equipment and supplies, home repair, homemaker, personal care, respite care, social work/counseling, and transportation. Not all services are offered in all programs or counties.


What is a COA contracted service provider? 

A service provider is an established and qualified business contracted with Council on Aging of Southwestern Ohio (COA) to provide needed services to assist eligible older adults living in Butler, Clermont, Clinton, Hamilton, and Warren Counties. Each program requires different services.

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General Application Information and Process

Depending upon the COA program, interested businesses must submit either an application or a proposal and all required attachments.

PASSPORT and Assisted Living Program
Applications for the Community-Based Long-Term Care Program (PASSPORT and Assisted Living) are accepted at any time. Click here for more information about becoming a provider for the PASSPORT or Assisted Living Waiver programs.

ESP, Title III and Alzheimer`s State-funded Services
Applications or proposals for ESP (offered in Butler, Clinton, Hamilton, and Warren counties), Title III of the Older Americans Act, and Alzheimer State Funded programs are accepted only during an open application period. A notice will be placed on the Service Provider section of our Web site when the open application periods begin. Click here for more information about becoming a provider for the Elderly Services Program or Title III services.

After your agency has been certified or approved to be a provider, the Provider Services department will send you an agreement (contract) for the program(s) and service(s) for which you are approved. The agreement usually consists of the agreement itself, which outlines the rights and responsibilities of the parties concerned, and lists the services, reimbursement rates, and if applicable, the counties for which your agency is approved. 

Your agency will be considered a provider once the properly signed agreement, and any additional requested information, has been processed in our office.

Once your agency is awarded an agreement, a Provider Relations Specialist will continue to monitor and provide assistance to your agency.

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