COA’s Contracting Team will issue an agreement (contract) to be a Service Provider to agencies certified by our Quality Improvement Team. The agreement usually consists of the agreement itself, which outlines the rights and responsibilities of the parties concerned; a Schedule, outlining the services, reimbursement rates and, if appropriate, the counties for which your agency is approved to provide service(s); an Electronic Funds Transfer (EFT) form, which will allow COA to deposit reimbursements directly into your bank account; and additional paperwork as needed for the various programs.

Your agency will be considered a Provider once the properly signed agreement, and any additional requested information, has been received in our office and processed.

Once you are a Provider for a particular program, you will automatically receive application/renewal information for that program prior to the end of your agreement period.

To help bring you ‘onboard’ quickly and efficiently, your agency will be invited to participate in a Provider Orientation session, along with program-specific training for referrals, billing, etc. Your assigned QTA will be able to assist you in scheduling the necessary sessions.