COA's Team Educator program wins national award

Wednesday, April 15, 2015

COA team educator program wins national award
From left: COA Talent Development Specialist Kim Hotel, COA Vice President of Human Resources and Training Jacqueline Hutsell, COA Training Development Specialist Sandra McCabe

An innovative Council on Aging program designed to train and mentor staff through complex and rapid change received a prestigious national award from the Leadership 500 Excellence Awards Program.

Our Team Educator Certification Program brought home third place honors in the Midsize Company Category, placing out of 200 contestants.  The awards were presented March 31 at the LEAD2015 conference in Dallas, a two-day leadership forum featuring stories from 22 world thought leaders, including keynote speaker President Bill Clinton.  Awards were presented to the top three companies in several award categories for their remarkable internal programs.

COA’s program was devised by Human Resources Business Partner John Jones; Vice President of Human Resources and Training, Jacqueline Hutsell; and Training Development Specialist Sandra McCabe. It is currently managed by McCabe and Talent Development Specialist Kim Hotel. The program grew out of a need to change the workforce culture in order to better position COA in its increasingly competitive market.

Team Educators support COA’s workforce model which is based on self-directed teams.  The model is an innovation that has empowered staff, generated solutions, provided career-advancement opportunities, and improved care management, according to Jacqueline Hutsell, Vice President of Human Resources and Training (HR&T). To support the teams, Human Resources & Training has greatly improved its programs for new hire orientation, onboarding, and staff training.

The role of Team Educator, which has an application and training process, has fostered individuals’ professional development, but also established an efficient method for training teams on complex initiatives, such as Ohio’s new Integrated Care Delivery System for Medicare/Medicaid beneficiaries.

“The collaboration and exchange of knowledge have been tremendous,” Hutsell said. “And the model continues to evolve.” 

For the past 30 years, Leadership Excellence, now a part of has identified and recognized the top 500 leadership organizations and their strategies and solutions in their yearly ranking.

Related: Team Educator program wins national recognition (February 2015)