Links Policy and Service Provider Listings

As a general rule, only those organizations which have valid contracts with Council on Aging of Southwestern Ohio (COA) to provide services to enrolled clients are listed on or linked to from COA’s website. However, some exceptions may apply.

In addition to contracted service providers, COA will link to external websites that we determine contain information of relevance or importance to COA’s website users (people, contracted service providers, businesses or community organizations looking for programs, services, resources or information relating to aging).

The sole purpose of any external link is to enrich this site for our visitors. A link to an external organization, program or service from COA’s website does not in any way constitute an endorsement from COA of that organization, program or service. COA is not responsible for the content of external websites or pages linked to from COA’s website. All requests for inclusion of a link on COA’s site will be evaluated based on the criteria below. Requests for placement in Resource and/or Housing Directory click here

Links Criteria

Contracted service providers of COA, who are in good standing with our agency and other applicable regulatory agencies, will be listed on COA’s website, specifically in the Resource Directory. When available, links will be included to the provider’s published website. Click here for information about becoming a contracted service provider for COA.

Other requests for links to websites of organizations, programs or services that serve seniors and their families, caregivers, people with disabilities and/or professionals in the field of aging will be considered, provided the organization:

  • has been operating for a minimum of six months, employs at least one staff person, and has a published address and phone number. Special consideration may be given to private non-profit entities designed to administer federal or state funding
  • is located in or serves residents of Butler, Clermont, Clinton, Hamilton or Warren counties. Exceptions may include:
    • organizations outside the service area that offer a service not otherwise available within the five-county region
    • is a service provider for the entire State of Ohio or the entire United States of America

Preference is given to non-profits or organizations that offer services for free, low cost or on a sliding fee scale.

External Links

COA reserves the right to edit information to meet format, guideline, and space requirements. COA neither evaluates nor assumes responsibility for the quality or accuracy of information or services provided through external links.

Any concerns or comments related to the content of sites accessed through external links should be directed to the author of that website. Use our contact form to report broken links from COA’s website to an external website. Please include a link to the page on COA’s website where the incorrect or broken link is listed.

Use of any information obtained from external links is voluntary, and reliance on it should only be undertaken after an independent review of its accuracy, completeness, efficacy, and timeliness.

COA reserves the right to refuse or discontinue links for organizations that have had any serious complaints lodged against them with any regulatory body or with COA.

COA’s Links Policy does not prohibit the inclusion of organizations or programs that target services based on age, gender, health, disability, or other characteristic designed to meet special needs of targeted populations.

COA reserves the right to include or exclude any external link at our discretion, at any time. Inclusion or exclusion of an external link does not constitute endorsement, disapproval or liability on the part of COA.

Examples of external links that may be denied for COA’s website

  • For-profit and/or fee-for-service organizations (particularly those headquartered outside Council on Aging’s five-county service area) that offer a service that is the same or similar to programs and services already offered by or through Council on Aging of Southwestern Ohio or other non-profit/charitable organization already represented on the website.
  • Individual doctors, nurses, or other private practitioners (regardless of whether they accept Medicare or Medicaid assignments). As an exception, sole providers of particular services, especially in rural and or underserved areas, may be included at the discretion of COA.
  • Local service groups, unless direct services are offered to the community.
  • Churches, synagogues, mosques, or other religious organizations, unless they offer a service which is open to the community and helps meet the needs of the community at large.
  • Programs that do not serve seniors and their families, caregivers, people with disabilities or professionals in the field of aging.
  • Agencies that give information or provide public awareness that is solely for political or business purposes, including informational websites sponsored by attorneys and law firms.

The above list is not inclusive and may be modified at any time by COA.

For questions regarding this policy, please contact us.