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Information for Current PASSPORT Providers


This section contains important information for providers currently contracted for PASSPORT services with Council on Aging.

The Ohio Department of Aging (ODA) regulates the contract cycle for the PASSPORT and Assisted Living Waivers.  The current contract cycle ends on 6/30/25 so this means it is time for contract renewals for PASSPORT and Assisted Living Medicaid Waiver certified entities.  The new contracts are effective from 7/1/25 through 6/30/27.  Starting 6/9/25, agreements will begin to be sent out for electronic signatures via DocuSign.  Instructions for DocuSign

You will find more information regarding steps on how to renew your PASSPORT or Assisted Living Waiver Services Agreement in the appropriate links below.

PASSPORT Agency Providers Communication & Documents regarding Contract Renewal

PASSPORT – Choices Home Care Attendant Services (CHCAS) Individual Providers Communication & Documents regarding Contract Renewal

Assisted Living Waiver Communication & Documents regarding Contract Renewal

Provider/COA Relations

In addition to serving COA clients, COA and its contracted providers work together on community initiatives designed to enhance the lives of older adults. These include emergency preparedness, advocacy, and projects related to health, wellness, safety, and transportation.

Expansions

If you are an existing Community-Based Long-Term Care Provider (PASSPORT or Assisted Living Waiver) operating outside of our five-county area and you wish to expand into our area, you must contact the Provider Services Department at [email protected].

Provider Changes

Current providers experiencing a major change in the agency’s information should immediately notify COA’s Chief Executive Officer in writing. Major changes would include, but are not limited to:

  • Agency name change
  • Change in federal tax ID number
  • Change in ownership
  • Change in legal structure
  • Purchase by another entity
  • A request to discontinue providing any service
  • And/or a request to discontinue providing services in a specific geographic area

Provider Resources

The Council on Aging logos shown below are available for our contracted providers to use on their websites or print materials. Click on the preferred format (GIF or JPG) for one of the logos below. When the logo opens in a new window, right click on the image and select “Save As.”

Black COA Logo
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Color COA Logo
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