Contact Us
Send us a message
No matter what kind of questions, we are here to help.
Send us a general message or make a referral for services by clicking one of the buttons below.
Aging and Disability Resource Center (Call Center)
Speak to a knowledgeable staff member about the breadth of services and resources available to older adults, people with disabilities and their caregivers in our region. Call center staff also perform initial screenings for program eligibility. Or you may send us a general message or submit a referral for COA services.
Hours of operation
Monday-Friday, 8 a.m.-5 p.m.
- (513) 721-1025 – select Option 2
- (800) 252-0155 toll-free – select Option 2
Council on Aging Department Phone Numbers
For individuals already enrolled in a Council on Aging program, the following list can help you connect directly with program support staff, 8 a.m.–4:30 p.m., Monday-Friday.
| COA Department | Phone Number |
| AddnAide Support | (855) 460-7268 |
| Aetna MyCare Ohio | (513) 827-3441 |
| COA Billing Support | (513) 827-3432 |
| Elderly Services Program (ESP) Hamilton County | (513) 592-2800 |
| ESP Butler County | (513) 868-9281 |
| ESP Clinton County | (937) 584-7200 |
| ESP Warren County | (513) 695-2271 |
| FastTrack Home | (513) 618-2313 |
| home52 Transportation | (855) 546-6352 |
| Molina MyCare Ohio | (513) 827-3443 |
| PASSPORT | (513) 592-2777 |
| Pre-Admission Review | (513) 345-8622 |