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Contact Us


Send us a message

No matter what kind of questions, we are here to help.

Send us a general message or make a referral for services by clicking one of the buttons below.

Aging and Disability Resource Center (Call Center)

Speak to a knowledgeable staff member about the breadth of services and resources available to older adults, people with disabilities and their caregivers in our region. Call center staff also perform initial screenings for program eligibility. Or you may send us a general message or submit a referral for COA services.

Hours of operation

Monday-Friday, 8 a.m.-5 p.m.

Council on Aging Department Phone Numbers

For individuals already enrolled in a Council on Aging program, the following list can help you connect directly with program support staff, 8 a.m.–4:30 p.m., Monday-Friday.

COA DepartmentPhone Number
AddnAide Support(855) 460-7268
Aetna MyCare Ohio(513) 827-3441
COA Billing Support(513) 827-3432
Elderly Services Program (ESP)
Hamilton County
(513) 592-2800
ESP Butler County(513) 868-9281
ESP Clinton County(937) 584-7200
ESP Warren County(513) 695-2271
FastTrack Home(513) 618-2313
home52 Transportation(855) 546-6352
Molina MyCare Ohio(513) 827-3443
PASSPORT(513) 592-2777
Pre-Admission Review(513) 345-8622