• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
Council on Aging
  • Facebook
  • Instagram
  • LinkedIn
  • Twitter
  • YouTube
DONATE

  • Home
  • Programs & Services Programs & Services
    Overview
    Home & Community-based Care Options
    • Elderly Services Program
    • AddnAide
    • PASSPORT
    • Assisted Living Waiver
    • MyCare Ohio
    • Specialized Recovery Services Program
    • home52 Transportation
    Transitional Care
    • FastTrack Home
    Senior Utility and Home Repair Assistance Programs
    Aging and Disability Resource Center
    Caregiver Support Program
    • Working Caregivers
    Health & Wellness Programs
    • Health & Wellness Workshops
    • Senior Farmers’ Market Nutrition Program
    Nursing Home Pre-Admission Review
    Other Services
  • Find Resources Find Resources
    Search for Resources
    Ohio Homestead Exemption
    COA Is a Benefits Enrollment Center
    Opioid misuse and mental health concerns in older adults
    Document Library
    • Annual Reports
  • Service Providers Service Providers
    Working with Council on Aging
    • Requests for Proposals (RFPs)
    • Be a paid caregiver through Participant Directed Care
    Overview
    PASSPORT & Assisted Living
    • Prospective Provider Information
    • Current PASSPORT Provider Information
    Elderly Services Program
    • Current ESP Provider Information
    Title III, Senior Community Services & Alzheimer State Funds
    • Information for Current Title III Providers
    Service Provider Trainings
    Clinton County Senior Services Grant
    Billing
  • About About
    Overview
    Working at Council on Aging
    • Open Positions
    • Why Work at COA?
    • Emerging Professionals Program
    Senior Leadership Team
    • Board & Advisory Councils
    Advocacy
    Funding
    • Tax Levies
    How to Help
    • Donate
  • News & Events News & Events
    Overview
    News
    Newsletters
    • Join our Mailing List
    Events
    • 2025 Forum on Aging presented by Global Meals
    • 2025 Forum on Aging Sponsorship Opportunities
    • 2025 Forum on Aging Workshops
    Public Meetings
  • Contact Contact
    Overview
    Make a Referral
    Contact Form
    Service Excellence Awards
    Communication & Media
    Community Outreach
    Title VI
  • Home
  • Programs & Services Programs & Services
    Overview
    Home & Community-based Care Options
    • Elderly Services Program
    • AddnAide
    • PASSPORT
    • Assisted Living Waiver
    • MyCare Ohio
    • Specialized Recovery Services Program
    • home52 Transportation
    Transitional Care
    • FastTrack Home
    Senior Utility and Home Repair Assistance Programs
    Aging and Disability Resource Center
    Caregiver Support Program
    • Working Caregivers
    Health & Wellness Programs
    • Health & Wellness Workshops
    • Senior Farmers’ Market Nutrition Program
    Nursing Home Pre-Admission Review
    Other Services
  • Find Resources Find Resources
    Search for Resources
    Ohio Homestead Exemption
    COA Is a Benefits Enrollment Center
    Opioid misuse and mental health concerns in older adults
    Document Library
    • Annual Reports
  • Service Providers Service Providers
    Working with Council on Aging
    • Requests for Proposals (RFPs)
    • Be a paid caregiver through Participant Directed Care
    Overview
    PASSPORT & Assisted Living
    • Prospective Provider Information
    • Current PASSPORT Provider Information
    Elderly Services Program
    • Current ESP Provider Information
    Title III, Senior Community Services & Alzheimer State Funds
    • Information for Current Title III Providers
    Service Provider Trainings
    Clinton County Senior Services Grant
    Billing
  • About About
    Overview
    Working at Council on Aging
    • Open Positions
    • Why Work at COA?
    • Emerging Professionals Program
    Senior Leadership Team
    • Board & Advisory Councils
    Advocacy
    Funding
    • Tax Levies
    How to Help
    • Donate
  • News & Events News & Events
    Overview
    News
    Newsletters
    • Join our Mailing List
    Events
    • 2025 Forum on Aging presented by Global Meals
    • 2025 Forum on Aging Sponsorship Opportunities
    • 2025 Forum on Aging Workshops
    Public Meetings
  • Contact Contact
    Overview
    Make a Referral
    Contact Form
    Service Excellence Awards
    Communication & Media
    Community Outreach
    Title VI
Council on Aging
  • Facebook
  • Instagram
  • LinkedIn
  • Twitter
  • YouTube
DONATE
(513) 721-1025
  • Home
  • Programs & Services Programs & Services
    Overview
    Home & Community-based Care Options
    • Elderly Services Program
    • AddnAide
    • PASSPORT
    • Assisted Living Waiver
    • MyCare Ohio
    • Specialized Recovery Services Program
    • home52 Transportation
    Transitional Care
    • FastTrack Home
    Senior Utility and Home Repair Assistance Programs
    Aging and Disability Resource Center
    Caregiver Support Program
    • Working Caregivers
    Health & Wellness Programs
    • Health & Wellness Workshops
    • Senior Farmers’ Market Nutrition Program
    Nursing Home Pre-Admission Review
    Other Services
  • Find Resources Find Resources
    Search for Resources
    Ohio Homestead Exemption
    COA Is a Benefits Enrollment Center
    Opioid misuse and mental health concerns in older adults
    Document Library
    • Annual Reports
  • Service Providers Service Providers
    Working with Council on Aging
    • Requests for Proposals (RFPs)
    • Be a paid caregiver through Participant Directed Care
    Overview
    PASSPORT & Assisted Living
    • Prospective Provider Information
    • Current PASSPORT Provider Information
    Elderly Services Program
    • Current ESP Provider Information
    Title III, Senior Community Services & Alzheimer State Funds
    • Information for Current Title III Providers
    Service Provider Trainings
    Clinton County Senior Services Grant
    Billing
  • About About
    Overview
    Working at Council on Aging
    • Open Positions
    • Why Work at COA?
    • Emerging Professionals Program
    Senior Leadership Team
    • Board & Advisory Councils
    Advocacy
    Funding
    • Tax Levies
    How to Help
    • Donate
  • News & Events News & Events
    Overview
    News
    Newsletters
    • Join our Mailing List
    Events
    • 2025 Forum on Aging presented by Global Meals
    • 2025 Forum on Aging Sponsorship Opportunities
    • 2025 Forum on Aging Workshops
    Public Meetings
  • Contact Contact
    Overview
    Make a Referral
    Contact Form
    Service Excellence Awards
    Communication & Media
    Community Outreach
    Title VI
Council on Aging
DONATE
(513) 721-1025
Thanks for visiting, but before you go...

Sign up for our newsletter to stay up-to-date on what’s happening at COA and in the fields of aging and disability services:

Sign Up
  • Home
  • Programs & Services
    • Overview
    • Home & Community-based Care Options
      • Elderly Services Program
      • AddnAide
      • PASSPORT
      • Assisted Living Waiver
      • MyCare Ohio
      • Specialized Recovery Services Program
      • home52 Transportation
    • Transitional Care
      • FastTrack Home
    • Senior Utility and Home Repair Assistance Programs
    • Aging and Disability Resource Center
    • Caregiver Support Program
      • Working Caregivers
    • Health & Wellness Programs
      • Health & Wellness Workshops
      • Senior Farmers’ Market Nutrition Program
    • Nursing Home Pre-Admission Review
    • Other Services
  • Find Resources
    • Search for Resources
    • Ohio Homestead Exemption
    • COA Is a Benefits Enrollment Center
    • Opioid misuse and mental health concerns in older adults
    • Document Library
      • Annual Reports
  • Service Providers
    • Working with Council on Aging
      • Requests for Proposals (RFPs)
      • Be a paid caregiver through Participant Directed Care
    • Overview
    • PASSPORT & Assisted Living
      • Prospective Provider Information
      • Current PASSPORT Provider Information
    • Elderly Services Program
      • Current ESP Provider Information
    • Title III, Senior Community Services & Alzheimer State Funds
      • Information for Current Title III Providers
    • Service Provider Trainings
    • Clinton County Senior Services Grant
    • Billing
  • About
    • Overview
    • Working at Council on Aging
      • Open Positions
      • Why Work at COA?
      • Emerging Professionals Program
    • Senior Leadership Team
      • Board & Advisory Councils
    • Advocacy
    • Funding
      • Tax Levies
    • How to Help
      • Donate
  • News & Events
    • Overview
    • News
    • Newsletters
      • Join our Mailing List
    • Events
      • 2025 Forum on Aging presented by Global Meals
      • 2025 Forum on Aging Sponsorship Opportunities
      • 2025 Forum on Aging Workshops
    • Public Meetings
  • Contact
    • Overview
    • Make a Referral
    • Contact Form
    • Service Excellence Awards
    • Communication & Media
    • Community Outreach
    • Title VI
Home > News > Teamwork helps clients caught in perfect storm of COVID-19 and power outages

Teamwork helps clients caught in perfect storm of COVID-19 and power outages

April 21, 2020

Mt Healthy LaRosas DeliveryAs if the social and emotional effects of the COVID-19 pandemic weren’t enough, during the evening and overnight hours of April 8, a large portion of Council on Aging’s (COA) service area experienced a line of severe weather. Many people in our region were left without power for 24 hours or more – including older adults living in several area senior apartment buildings.

COA first became aware of the issue around 11am on April 9 when a COA care manager received a call from a client at AHEPA 127-II Apartments, a subsidized senior housing community in Mt. Healthy. The area had been hit particularly hard by the storm with reports of road closures and downed trees and power lines.

A similar community in the same vicinity, The Reserves at South Martin, was also impacted and without power.

Wheels started turning quickly to get relief to residents of these buildings who were already feeling the stress of isolation and worry due to the COVID-19 pandemic.

  • COA care managers who had clients in the buildings began calling to conduct well checks.
  • COA’s Provider Services department jumped into action to have hot meals delivered to residents in the buildings.
  • Council on Aging CEO, Suzanne Burke, placed a call to Duke Energy to ask that the buildings be placed on Duke’s priority list for power restoration.
  • COA employees, Ken Wilson and Amber Daniels, purchased flashlights and secured bags of ice to distribute to residents in the buildings. The ice was important for older adults who needed to preserve medications

With no power and growing concerns about spoiling food, COA reached out to LaRosa’s Pizzeria to see if they could provide hot meals to the residents in the buildings. Within just a few hours, LaRosa’s delivered hot spaghetti meals, including salad, bread sticks and condiments, to residents in both buildings – 115 meals in all. LaRosa’s returned the next day, April 10, when power was still out at one of the buildings.

Meanwhile, the COA team worked with meals provider, Meals on Wheels Southwest OH & Northern KY, to deliver a two-day supply of shelf-stable meals to residents at both buildings.

After the meals were delivered to AHEPA 127-II, the building’s manager shared with COA that the residents were extremely grateful for this support and that they were all worried because they had no way to prepare food that day.

COA later received a letter of thanks and appreciation from AHEPA Management Company’s Regional Manager, Dale Parsons. In the letter, Parsons said, “For your agency to step up and help us out without even being asked is outstanding. This is truly a testament of how your agency cares about our senior community. We are eternally grateful and thankful to you and your staff for what you provided at a time of need.”

Primary Sidebar

MOST RECENT

Dr. Karen Jones Bankston named chair of Council on Aging’s board of trustees

Educating and Inspiring Area Professionals at the 2025 Forum on Aging

Council on Aging's support allows for quality bonus time at end of life

Council on Aging’s Benefits Enrollment Center helps lower-income older adults apply for money-saving benefits

Clermont County residents among Ohio's best for maintaining a healthy heart

Archives

  • Council on Aging and home52 Terms of Use
  • Links Policy
  • HIPAA
  • Site Map
  • Home52
(513) 721-1025

Copyright © 2025 · Council on Aging of Southwestern Ohio. 4601 Malsbary Road | Blue Ash, OH 45242 | Log in

  • Facebook
  • Instagram
  • LinkedIn
  • Twitter
  • YouTube

  • Council on Aging and home52 Terms of Use
  • Links Policy
  • HIPAA
  • Site Map
  • Home52
This website uses cookies and other tracking technologies to assist with navigation, monitor site usage and web traffic, assist with our promotional and marketing efforts, and customize and improve our services and website. For more information about cookies and how we use them please see our Privacy Policy. Accept All
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
CookieDurationDescription
cookielawinfo-checkbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
Others
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
SAVE & ACCEPT
Thanks for visiting, but before you go...

Sign up for our newsletter to stay up-to-date on what’s happening at COA and in the fields of aging and disability services:

Sign Up