Council on Aging is overseen by a Board of Trustees, assisted by an Advisory Council. Suzanne Burke is COA’s President and Chief Executive Officer. COA’s Senior Leadership Team has five Vice-Presidents representing different functions of the organization.
Suzanne Burke, President and CEO
Suzanne Burke is President and Chief Executive Officer of Council on Aging of Southwestern Ohio. She has served in this position since 2005.
Suzanne is among the most active advocates in Ohio’s aging network, meeting regularly with legislators, local elected officials, and community groups in southwestern Ohio to keep them informed on aging issues and the need for reform of Ohio’s long-term care system. She is past President of the Board of the Ohio Association of Area Agencies on Aging.
Previously, Suzanne worked for Hamilton County for 17 years, including serving as the County Budget Director, Acting Hamilton County Administrator, and Director of the Department of Job and Family Services.
Suzanne has a master’s degree in Business Administration (Marketing) from Xavier University and a bachelor’s degree in Marketing with a minor in Gerontology from Miami University. She also serves on the board of the Leadership Council of Human Services Executives.
Sharon R. Fusco, Vice President - Business Services Group
Sharon Fusco is Vice President of COA’s Business Services Group, which includes COA’s Accounting, Finance, Quality and Business Intelligence, Information Technology, and Projects departments. She is the agency’s Security Officer and leads new business development initiatives. She currently oversees Positive Choices, COA’s newest initiative, that provides coaching and support to individuals dealing with addiction issues.
Sharon is an “intrapreneur," who has focused her career on maximizing the potential of disruptive change within organizations. Before coming to COA in 2008, Sharon held positions in strategic planning, project management and communications. She has experience working in all sectors of the economy in locations across the United States, Japan and Italy.
Sharon holds a bachelor’s degree in Business Administration, with a specialty in Economics, from Auburn University. She has a master’s degree in Human Relations and an interdisciplinary degree in change management from the University of Oklahoma. Sharon also completed one year of post-graduate work in economic development and community planning.
Sharon has been honored twice by the Ohio Association of Area Agencies on Aging for her work, most recently in the area of product development, and was named as an inaugural member of comSpark’s Power 500.
Mark Reed, Vice President - Compliance, Legal Affairs and Privacy Officer
Mark Reed is Vice President of Compliance, Legal Affairs and Privacy Officer. In this position, Mark helps ensure COA achieves the highest standards when it comes to compliance and quality measures.
Mark is a nationally-recognized lawyer with over a decade of progressive experience in strategic planning, improving operational efficiency, team building and project management. He possesses a significant amount of administrative experience, including serving as Clerk of the Court for the Court of Claims of Ohio and Court Administrator for Hamilton County Juvenile Court. Mark has also served as a magistrate in Hamilton County.
Mark earned his Juris Doctor from the University of Kentucky in 1986, and is admitted to practice law in Ohio and Kentucky.
Jacqueline Hutsell, Vice President - People Services
Jacqueline Hutsell is Vice President of People Services at COA. She oversees the Human Resources, Training and Front Door Operations departments at COA.
Jacqueline has more than 20 years’ experience in the field of Human Resources and Training Development, including work for GE Capital and Cincinnati Financial Corporation. Before coming to COA in 2008, she was Director of Human Resources for Beech Acres Parenting Center.
Jacqueline has a bachelor’s degree in Communications and Marketing and a master’s degree in Human Resource Development, both from Xavier University. She is certified as a Professional in Human Resources by the Society of Human Resource Management, and as a Human Capital Strategist through the Human Capital Institute. Jacqueline is a mentor through Xavier University’s Executive Mentoring Program.
Jacqueline is a C-Suite Award honoree (Venue Magazine and Lead Magazine) and has been recognized as a YMCA Black Achiever and a YWCA Rising Star. She has served on several community and educational boards.
Ken Wilson, Vice President - Program Operations
Ken Wilson is Vice President of Program Operations for Council on Aging. Ken is responsible for several departments, including non-Medicaid long-term care services (Elderly Services Program); Provider Services; Transitional Care Services; and Aging and Disabilities Resource Connections.
Ken received his master’s degree in Gerontology from the Scripps Center at Miami University. Prior to coming to COA in 1994, he worked at several retirement communities.
His publications include journal articles on quality and outcome measurement, the development of the Provider Quality and Performance Report, Ohio’s Aging Fact Book, and county demographic profiles of the older population. He is a frequent speaker at national conferences and meetings on aging policy, strategic planning, outcome measurement, and quality.
Ken is a recipient of the W. Fred Cottrell Distinguished Alumni Award from the Miami University Scripps Gerontology Center. The award recognizes outstanding leadership in the field of aging. Ken serves on the Board of Trustees of Hamilton County Developmental Disabilities Services.
Kim Clark, Vice President - Operations for Medicaid Services
Kim Clark is Vice President - Operations for Medicaid Services for Council on Aging of Southwestern Ohio. Kim oversees COA’s Medicaid funded home and community-based care programs, including PASSPORT, Assisted Living Waiver, Ohio Home Care Waiver, MyCare Ohio and Specialized Recovery Services programs.
Kim has been with Council on Aging for more than 20 years. She has served in a variety of roles, including care manger and team leader, and business manager in COA’s housing, Care Transitions and Elderly Services Program departments. Kim was instrumental in the startup and success of two COA programs: the Assisted Living Waiver and Care Transitions.
Under Kim’s leadership, COA’s Care Transitions Program gained national recognition as a top performer in the Centers for Medicare and Medicaid Services (CMS) Community Care Transitions Program. She was appointed to the national leadership faculty of CMS’s Community Care Transitions Program.
Kim is a Licensed Social Worker and holds a bachelor’s degree in social work with a minor in psychology from Northern Kentucky University. In 2014, she was recognized as Council on Aging’s Outstanding Professional in Aging.