Aging and Disability Resource Center (ADRC)
Council on Aging’s Aging and Disability Resource Center - our Call Center - is the “front door” to services and information for older adults, people with disabilities, caregivers and professionals.
If you have questions about aging, disability or long-term care services, ADRC staff are ready to answer your questions, share information about options, and connect you to the community resources and services that can best meet your needs.
ADRC services are free and available to anyone with questions about aging, disability resources or caregiving.
Information and Resources
Call Center staff also maintain our online Resource Directory, an online guide to the resources available for older adults, people with disabilities, families, and caregivers in our region. Here you’ll find community resources for transportation, financial planning, senior centers, home care services, housing options -- you name it.
Questions About Medicare
ADRC includes access to a coordinator for the Ohio Senior Health Insurance Program (OSHIIP), who is available to:
- Help seniors make decisions about Medicare coverage
- Facilitate appeals for denied coverage
- Act as a mediator between patients and providers when coverage problems arise
More About ADRC
ADRC staff are certified by the Alliance of Information and Referral Systems (AIRS), a professional credentialing organization for individuals working within the Information and Referral sector of human services.
COA is part of a regional Aging and Disability Resource Network (ADRN). As an ADRN, we recognize that people access long-term care services and supports in many different ways, through many different organizations.