Information for Current PASSPORT and Assisted Living Providers
This section contains important information for providers currently contracted for PASSPORT services with Council on Aging.
Provider/COA Relations
In addition to serving COA clients, COA and its contracted providers work together on community initiatives designed to enhance the lives of older adults. These include emergency preparedness, advocacy, and projects related to health, wellness, safety, and transportation.
Expansions
If you are an existing Community-Based Long-Term Care Provider (PASSPORT or Assisted Living Waiver) operating outside of our five-county area and you wish to expand into our area, you must contact the Provider Services Department at Provider_Services@help4seniors.org.
Provider Changes
Current providers experiencing a major change in the agency’s information should immediately notify COA’s Chief Executive Officer in writing. Major changes would include, but are not limited to:
- Agency name change
- Change in federal tax ID number
- Change in ownership
- Change in legal structure
- Purchase by another entity
- A request to discontinue providing any service
- And/or a request to discontinue providing services in a specific geographic area
Provider Resources
The Council on Aging logos shown below are available for our contracted providers to use on their websites or print materials. Click on the preferred format (GIF or JPG) for one of the logos below. When the logo opens in a new window, right click on the image and select “Save As.”
Electronic Visit Verification (EVV) webinars for PASSPORT certified providers
February Electronic Visit Verification (EVV) webinars for PASSPORT certified providers will be open question and answer sessions. The webinar dates and registration links for those webinars are as follows:
Wednesday, Feb. 17
3-5 pm
Register
Monday, Feb. 22
8:30–10:30 am
Register
Tuesday, February 23
3-5 pm
Register
Rules and Service Specifications for PASSPORT and Assisted Living
Conditions of Participation
PASSPORT and Assisted Living (effective July 1, 2016)
Database Review and Criminal Records Check
For PASSPORT Background Checks, click here.
For Assisted Living Criminal Records Checks, click here.
PASSPORT Code of Ethics
Service Specifications
