Information for Current PASSPORT and Assisted Living Providers

This section contains important information for providers currently contracted for PASSPORT services with Council on Aging.

Provider/COA Relations

In addition to serving COA clients, COA and its contracted providers work together on community initiatives designed to enhance the lives of older adults. These include emergency preparedness, advocacy, and projects related to health, wellness, safety, and transportation.

Expansions

If you are an existing Community-Based Long-Term Care Provider (PASSPORT or Assisted Living Waiver) operating outside of our five-county area and you wish to expand into our area, you must contact the Provider Services Department at Provider_Services@help4seniors.org.

Provider Changes

Current providers experiencing a major change in the agency’s information should immediately notify COA’s Chief Executive Officer in writing. Major changes would include, but are not limited to:

Agency name change
Change in federal tax ID number
Change in ownership
Change in legal structure
Purchase by another entity
A request to discontinue providing any service
And/or a request to discontinue providing services in a specific geographic area

Provider Resources

The Council on Aging logos shown below are available for our contracted providers to use on their websites or print materials. Click on the preferred format (GIF or JPG) for one of the logos below. When the logo opens in a new window, right click on the image and select “Save As.”