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  • Home
  • Programs & Services Programs & Services
    Overview
    Home & Community-based Care Options
    • Elderly Services Program
    • AddnAide
    • PASSPORT
    • Assisted Living Waiver
    • MyCare Ohio
    • Specialized Recovery Services Program
    • home52 Transportation
    Transitional Care
    • FastTrack Home
    Senior Utility and Home Repair Assistance Programs
    Aging and Disability Resource Center
    Caregiver Support Program
    • Working Caregivers
    Health & Wellness Programs
    • Health & Wellness Workshops
    • Senior Farmers’ Market Nutrition Program
    Nursing Home Pre-Admission Review
    Other Services
  • Find Resources Find Resources
    Search for Resources
    Ohio Homestead Exemption
    COA Is a Benefits Enrollment Center
    Opioid misuse and mental health concerns in older adults
    Document Library
    • Annual Reports
  • Service Providers Service Providers
    Working with Council on Aging
    • Requests for Proposals (RFPs)
    • Be a paid caregiver through Participant Directed Care
    Overview
    PASSPORT & Assisted Living
    • Prospective Provider Information
    • Current PASSPORT Provider Information
    Elderly Services Program
    • Current ESP Provider Information
    Title III, Senior Community Services & Alzheimer State Funds
    • Information for Current Title III Providers
    Service Provider Trainings
    Clinton County Senior Services Grant
    Billing
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  • Home
  • Programs & Services Programs & Services
    Overview
    Home & Community-based Care Options
    • Elderly Services Program
    • AddnAide
    • PASSPORT
    • Assisted Living Waiver
    • MyCare Ohio
    • Specialized Recovery Services Program
    • home52 Transportation
    Transitional Care
    • FastTrack Home
    Senior Utility and Home Repair Assistance Programs
    Aging and Disability Resource Center
    Caregiver Support Program
    • Working Caregivers
    Health & Wellness Programs
    • Health & Wellness Workshops
    • Senior Farmers’ Market Nutrition Program
    Nursing Home Pre-Admission Review
    Other Services
  • Find Resources Find Resources
    Search for Resources
    Ohio Homestead Exemption
    COA Is a Benefits Enrollment Center
    Opioid misuse and mental health concerns in older adults
    Document Library
    • Annual Reports
  • Service Providers Service Providers
    Working with Council on Aging
    • Requests for Proposals (RFPs)
    • Be a paid caregiver through Participant Directed Care
    Overview
    PASSPORT & Assisted Living
    • Prospective Provider Information
    • Current PASSPORT Provider Information
    Elderly Services Program
    • Current ESP Provider Information
    Title III, Senior Community Services & Alzheimer State Funds
    • Information for Current Title III Providers
    Service Provider Trainings
    Clinton County Senior Services Grant
    Billing
  • About About
    Overview
    Working at Council on Aging
    • Open Positions
    • Why Work at COA?
    • Emerging Professionals Program
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  • Home
  • Programs & Services
    • Overview
    • Home & Community-based Care Options
      • Elderly Services Program
      • AddnAide
      • PASSPORT
      • Assisted Living Waiver
      • MyCare Ohio
      • Specialized Recovery Services Program
      • home52 Transportation
    • Transitional Care
      • FastTrack Home
    • Senior Utility and Home Repair Assistance Programs
    • Aging and Disability Resource Center
    • Caregiver Support Program
      • Working Caregivers
    • Health & Wellness Programs
      • Health & Wellness Workshops
      • Senior Farmers’ Market Nutrition Program
    • Nursing Home Pre-Admission Review
    • Other Services
  • Find Resources
    • Search for Resources
    • Ohio Homestead Exemption
    • COA Is a Benefits Enrollment Center
    • Opioid misuse and mental health concerns in older adults
    • Document Library
      • Annual Reports
  • Service Providers
    • Working with Council on Aging
      • Requests for Proposals (RFPs)
      • Be a paid caregiver through Participant Directed Care
    • Overview
    • PASSPORT & Assisted Living
      • Prospective Provider Information
      • Current PASSPORT Provider Information
    • Elderly Services Program
      • Current ESP Provider Information
    • Title III, Senior Community Services & Alzheimer State Funds
      • Information for Current Title III Providers
    • Service Provider Trainings
    • Clinton County Senior Services Grant
    • Billing
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Home > Information for Service Providers > PASSPORT & Assisted Living > Information for Prospective PASSPORT Providers

Information for Prospective PASSPORT Providers

COA administers several programs through which prospective providers may apply to provide services. These programs include:

  • Community-based, long-term care programs – PASSPORT and Assisted Living
  • Elderly Services Program (ESP) – offered in Butler, Clinton, Hamilton, and Warren counties
  • Programs funded by Title III of the Older Americans Act, Senior and Alzheimer State Funds

Among the services offered are adult day services, companion, emergency response systems, environmental services, home-delivered meals, congregate meals, independent living assistance, home medical equipment and supplies, home repair, homemaker, personal care, respite care, social work/counseling and transportation. Not all services are offered in all programs or counties.

General Application Information and Process

Depending on the COA program, interested businesses must submit either an application or a proposal and all required attachments.

PASSPORT and Assisted Living Program

Applications for the Home and Community-based Long Term Care Program (PASSPORT and Assisted Living) are accepted at any time. 

*There is a fee to apply for PASSPORT or Assisted Living Waiver certification.  The cost of application for calendar year 2023 is $688.00.  Please be advised that this fee is non-refundable.*

If you are already a certified Medicaid provider and wish to try to become PASSPORT Waiver certified you may email Provider_Services@help4seniors.org and request information on how to become a Deemed Provider.

ESP, Title III and Alzheimer’s State-funded Services

Proposals for ESP (offered in Butler, Clinton, Hamilton and Warren counties), Title III of the Older Americans Act, and Alzheimer State Funded programs are accepted only during an open proposal period. A notice will be placed on the Requests for Proposals (RFPs) ESP and Title III web page, click here.

PASSPORT and Assisted Living Waiver Provider Applications

Home and Community-based Long-Term Care (HCBLTC) is the state Medicaid program that funds PASSPORT and the Assisted Living Waiver program. These programs allow enrolled participants to receive authorized services in the home or in an assisted living facility at little or no cost to them.


All businesses that wish to provide HCBLTC services through these programs must be recommended by Council on Aging (COA) for certification by the Ohio Department of Aging (ODA) and Ohio Department of Jobs & Family Services (ODJFS).

Becoming a Provider

In order for your agency to be considered for certification, you must meet the following conditions:

  1. Be a formally organized business with a physical facility, business telephone, and be registered with the state of Ohio.
  2. Currently provide the services for which you are seeking certification.
  3. Currently be billing and receiving payment for those services from two clients (non relatives) for at least three months.

HCBLTC applications require approval from COA, ODA, and ODJFS in order to be certified as a provider.

To become a CBLTC provider for the PASSPORT or Assisted Living Waiver program, providers should begin by submitting an application through the Ohio Department of Aging (ODA) website.

*There is a fee to apply for PASSPORT or Assisted Living Waiver certification.  The cost of application for calendar year 2023 is $688.00.  Please be advised that this fee is non-refundable.*


If you are an existing CBLTC provider outside of COA’s five county service area (Butler, Clermont, Clinton, Hamilton and Warren counties) and wish to expand into our service area, or if your agency is already a COA contracted provider and you want to expand current services or counties, you must contact the Provider Services Department at Provider_Services@help4seniors.org.

Application Process

Below is a brief overview of the process that will be followed for certification of your agency as a PASSPORT or Assisted Living Waiver program service provider.

  • Apply online via the Ohio Department of Aging website. NOTE:
  • The Ohio Department of Aging (ODA) will be notified when an application is submitted.
  • ODA will contact the agency to request additional paperwork.
  • ODA will contact Council on Aging of Southwestern Ohio (COA) when a completed application packet has been submitted.
  • COA will contact the agency to conduct a pre-certification review.
  • The agency will be assigned a Contract Auditor. The Contract Auditor will contact the agency to schedule a pre-certification review/visit to determine if the agency meets all Conditions of Participation (COP) and Services Specifications (Specs).
  • After this review/visit, the agency will receive a Pre-Certification Summary letter.
  • The recommendation will be sent to ODA. ODA and ODJFS will make the final determination.
  • If ODA and ODJFS approve the certification, COA will be notified and an agreement will be sent via email to the agency for electronic signature.
  • Once COA receives the signed agreement from the agency, the agency will be able to receive referrals from COA.
  • If ODA or ODJFS denies certification, the agency will receive notification from ODA and will be ineligible to reapply for certification for one year.

*If at any time during this process there are changes to the agency or, if you wish to change/add/drop services or counties, you must contact COA’s Provider Services Department as soon as possible. Any discrepancies in the application material may result in the application being rejected by ODA, thus restarting the entire process.

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Related Information

  • Information for current PASSPORT and Assisted Living providers
  • Provider Services Ohio Secretary of State Registration Guide
  • Council on Aging and home52 Terms of Use
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