Promotes ethical relationships between businesses and the public through voluntary self-regulation, consumer and business education and service excellence. Provides the public with registered complaints from consumers against different businesses.

Use the BBB to obtain information about businesses. You can utilize the service by mail, phone, fax, or e-mail.

You are encouraged to report matters involving Medicaid fraud, waste and abuse.  To assist you in combating fraud you are being provided with the following guidelines.

Before you get in touch with your state Medicaid contact or call the National Fraud Hotline, please be ready to provide as much information as possible, including:

• The name of the Medicaid client
• The client's Medicaid card number
• The name of the doctor, hospital, or other health care provider
• The date of service
• The amount of money that Medicaid approved and/or paid
• A description of the acts that you suspect involves fraud or abuse relating to your allegation.

Who to Contact

Contact Your State Directly - Medicaid is a joint Federal and State-funded program. Although the Federal Government requires that certain persons are eligible for Medicaid benefits and sets standards for quality of care, the States carry out most of the day-to-day business of Medicaid. If you suspect that fraud is being committed against Medicaid, your first contact should be the Program Integrity contact in the agency that oversees your State's Medicaid program, which is usually called the State Medicaid Agency.

In Ohio: Ohio Department of Job and Family Services or Ohio Attorney General's Office

To report welfare fraud: 614-728-7741 or 800-627-8133 (ODJFS)
To report general Medicaid fraud: 800-282-0515 (Attorney General)

Call the OIG National Fraud Hotline - A second way to report suspected fraud in Medicaid is to call the Office of Inspector General's (OIG) National Fraud Hotline or submit your report online. This hotline handles calls about both Medicaid and Medicare, but it is not as direct as calling your State contact.

If you choose to use the Hot Line and/or submit online as a means of reporting fraud, you are still asked to use the guidelines listed above before you make your call.

Dial 1-800-HHS-TIPS
(1-800-447-8477)

By law, the Attorney General is the chief law officer for the state of Ohio. The Office protects Ohio families from predatory financial practices through enforcement authority in the areas of consumer protection, antitrust, charitable organizations, and health care fraud.

The office offers services to protect the most vulnerable Ohio citizens, including children, the elderly, victims of crime and those who are preyed upon by greed in its many forms: unfair, illegal or shady business practices, criminal conduct and abuse of power and corruption. Programs are also available to support veterans, active duty military, and their families.

The Consumer Protection Section protects Ohioans from predatory and illegal business practices. With authority granted by the Ohio Consumer Sales Practices Act and other statutes, the section enforces laws that prohibit unfair and deceptive practices including but not limited to: false advertising, shoddy workmanship, and failure to perform services or to deliver goods.

Consumers can file a complaint online or by calling 800-282-0515.

The Ohio Victims of Crime Compensation Program helps victims with certain out-of-pocket expenses caused when people are physically injured, emotionally harmed, or killed as a result of violent criminal acts. If you or your family members are innocent victims of a violent crime, financial assistance may be available through this Program.

The Ohio Coalition for Adult Protective Services (OCAPS) is a statewide coalition that strives to enhance the provision of services to adults at risk of abuse, neglect and exploitation through collaboration, education and advocacy, per the mission statement adopted by the organization.

If you believe that an adult age 60 or older has suffered abuse, neglect or exploitation, resources are available at the following link https://www.ocapsohio.org/where-to-get-help

**Temporary warming shelters available by contacting 2-1-1 for Butler, Clermont, Clinton, and Warren counties**

2-1-1 can be accessed by phone or computer. A toll-free call to 2-1-1 connects you to a community resource specialist in your area who can put you in touch with local organizations that provide critical services that can improve—and save—lives. You’ll find information about:

• supplemental food and nutrition programs
• shelter and housing options and utilities assistance
• emergency information and disaster relief
• employment and education opportunities
• services for veterans
• health care, vaccination and health epidemic information
• addiction prevention and rehabilitation programs
• reentry help for ex-offenders
• support groups for individuals with mental illnesses or special needs
• a safe, confidential path out of physical and/or emotional domestic abuse

Whether in times of natural disaster or personal crisis, 2-1-1 is committed to being the first, most essential resource to anyone who needs help.