Receive a monthly Medicaid card? It's now permanent

Tuesday, October 23, 2018

Beginning October 1, people who receive a monthly Medicaid card need to be aware of an important change.  Information included with October cards informed consumers that their card is now permanent and should not be discarded. New cards will NOT be issued each month.

Information included in the October card mailing stated:

Medicaid card change

These individuals, who may be accustomed to throwing their card away in anticipation of or when they receive a new one, so should now keep their card and regard it as permanent.

Anyone who needs to request a new Medicaid card can do so through the Ohio Medicaid Hotline, (800) 324-8680.  

Please note: Individuals enrolled in a Medicaid managed care plan should consult with the health plan if there are questions about the medical card.